This page describes how Pesa Wire — operated by Worldchem Digital Market Ltd. — is governed and organized, from Board-level oversight down to departmental leadership, in line with Bank of Uganda requirements for payment service providers under the National Payment Systems Act, 2020.
1. Board of Directors & Independent Oversight
- Board of Directors: A full board of at least five directors, combining executive and non-executive members with a meaningful proportion of independent directors. At least two Executive Directors are resident in Uganda.
- Risk & Compliance Committee: A board-level committee that oversees enterprise risk and reviews the company's risk management framework.
- Internal Audit: Reports directly to the Board of Directors, independent of executive management, to provide objective assurance that risk controls are functioning effectively.
2. Executive Management
- Executive Director (CEO): Leads the executive management team. The CEO and senior management are assessed against the Bank of Uganda's “Fit and Proper” standard for moral standing, competence, and relevant experience.
- Legal Service: Reports directly to the Executive Director.
- Compliance Officer (AML/KYC): A designated local compliance officer manages regulatory affairs, oversees the Anti-Money Laundering framework, and handles ongoing Bank of Uganda regulatory reporting. See our AML & CTF Policy.
- Chief Risk Officer (CRO): Owns the enterprise risk management framework, including disaster recovery, data protection, and business continuity. See our Risk Management Framework.
3. Organization Chart
Board of Directors
incl. Risk & Compliance Committee
├─────────┤
Internal Audit
reports directly to the Board
Executive Director (CEO)
├─────────┤
Legal Service
Compliance Officer
AML / KYC
Chief Risk Officer
COO
CFO
Administration
Procurement
Sales & Marketing
A simplified view — see Section 4 for the teams and roles under each department.
4. Departmental Leadership & Operations
COO — Chief Operating Officer
- Cyber Security: Protects customer data and prevents unauthorized access, per our Cybersecurity & Information Security Framework.
- IT Engineer / Systems Architect: Owns core infrastructure and coordinates penetration testing.
- Payment Operations Manager: Oversees transaction routing, settlement requests, and API integrations.
- Consumer Protection / Support Lead: Ensures transparency in fees and handles dispute resolution.
CFO — Chief Financial Officer
- Financial Controller and Reconciliation Accountant: Manage monthly and quarterly regulatory financial reporting and maintain the required minimum paid-up capital.
Administration
- Human Resources: Conducts background checks and ensures staff meet integrity standards.
Procurement
Handles vendor management and equipment sourcing.
Sales & Marketing
Leads merchant onboarding, working closely with Compliance to ensure new merchants complete KYC, submit tax identification, and pass risk scoring before integration.
Richard Bigabwa
Chief Executive Officer
Email: support@pesa-wire.com
Website: pesa-wire.com
Main Office (Ntinda): Plot 2114 & 2115, Block 216, Level 6 A6-02, Ntinda, Nakawa Division, Uganda
Branch Office (Town): Kimathi Avenue Plot 2, UAP Insurance Building, Office No. 3, Kampala Central, Uganda