This page describes how Pesa Wire — operated by Worldchem Digital Market Ltd. — is governed and organized, from Board-level oversight down to departmental leadership, in line with Bank of Uganda requirements for payment service providers under the National Payment Systems Act, 2020.
1. Board of Directors & Independent Oversight
- Board of Directors: A full board of at least five directors, combining executive and non-executive members with a meaningful proportion of independent directors. At least two Executive Directors are resident in Uganda.
- Risk & Compliance Committee: A board-level committee that oversees enterprise risk and reviews the company's risk management framework.
- Internal Audit: Reports directly to the Board of Directors, independent of executive management, to provide objective assurance that risk controls are functioning effectively.
2. Executive Management
- Chief Executive Officer (CEO): Leads the executive management team. The CEO and senior management are assessed against the Bank of Uganda's “Fit and Proper” standard for moral standing, competence, and relevant experience.
- Company Secretary: Supports the Board and CEO on corporate governance, statutory filings, and board administration.
- Compliance & AML/CFT Officer: A designated local compliance officer manages regulatory affairs, oversees the Anti-Money Laundering framework, and handles ongoing Bank of Uganda regulatory reporting. See our AML & CTF Policy.
- Legal Service: Reports directly to the CEO.
- Information / Cybersecurity (CISO): Leads cybersecurity strategy and operations. See our Cybersecurity & Information Security Framework.
- Chief Risk Officer (CRO): Owns the enterprise risk management framework, including disaster recovery, data protection, and business continuity. See our Risk Management Framework.
3. Organization Chart
Board of Directors
Internal Audit
├─────────┤
Company Secretary
Chief Executive Officer
Compliance & AML/CFT Officer
├─────────┤
Information / Cybersecurity
CISO
CFO
│
Procurement
COO
│
Sales & Marketing
Administration & HR
Legal Service
Chief Risk Officer
A simplified view — see Section 4 for the teams and roles under each department.
4. Departmental Leadership & Operations
Information / Cybersecurity — CISO
- Cybersecurity: Protects customer data and prevents unauthorized access, per our Cybersecurity & Information Security Framework.
- IT Engineer / Systems Architect: Owns core infrastructure and coordinates penetration testing.
COO — Chief Operating Officer
- Payment Operations Manager: Oversees transaction routing, settlement requests, and API integrations.
- Consumer Protection / Support Lead: Ensures transparency in fees and handles dispute resolution.
- Sales & Marketing: Leads merchant onboarding, working closely with Compliance to ensure new merchants complete KYC, submit tax identification, and pass risk scoring before integration.
CFO — Chief Financial Officer
- Financial Controller and Reconciliation Accountant: Manage monthly and quarterly regulatory financial reporting and maintain the required minimum paid-up capital.
- Procurement: Handles vendor management and equipment sourcing.
Administration & HR
- Human Resources: Conducts background checks and ensures staff meet integrity standards.
Richard Bigabwa
Chief Executive Officer
Email: support@pesa-wire.com
Website: pesa-wire.com
Main Office (Ntinda): Plot 2114 & 2115, Block 216, Level 6 A6-02, Ntinda, Nakawa Division, Uganda
Branch Office (Town): Kimathi Avenue Plot 2, UAP Insurance Building, Office No. 3, Kampala Central, Uganda